Shipping policy

Shipping Policy
At Jac’s Boutique Co., we are honored to prepare and ship each order with care, intention, and prayer. Processing times may vary depending on item availability and whether your order includes custom-made products. Most orders are processed within 3–5 business days, excluding weekends and holidays. Custom items may require additional processing time.

Once your order has shipped, you will receive a confirmation email with tracking information. Please allow time for the carrier to update tracking details. Jac’s Boutique Co. is not responsible for shipping delays caused by the carrier, weather, or other circumstances beyond our control.

We currently ship within the United States. Shipping costs are calculated at checkout unless otherwise stated. Please ensure your shipping address is entered correctly at the time of purchase, as we are unable to make changes once an order has been processed. Jac’s Boutique Co. is not responsible for lost or stolen packages marked as delivered.

If your order arrives damaged or incorrect, please contact us at jacsboutiqueco@gmail.com within 7 business days of delivery, including a photo of the issue, so we can make it right.